aaajili Privacy Policy — Your Data, Handled With Care

Information We Collect

When you register an account on aaajili, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos (PHP). When you use our platform, we automatically collect certain technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Filipino players. We do not collect any personal information beyond what is reasonably necessary to operate the platform and comply with applicable Philippine regulations.

How We Use Your Information

The personal information you provide to aaajili is used primarily to create and manage your account, process financial transactions, and verify your eligibility to use the platform in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited marketing messages without your consent. Your transaction history and gameplay data are used internally to monitor for responsible gaming patterns and to flag any activity that may indicate problem gambling, in line with our commitment to player welfare. Technical data such as IP addresses and device identifiers are used to protect the security of your account and to prevent unauthorised access or fraudulent activity. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify any individual player. All use of your personal information is governed by this Privacy Policy and applicable Philippine data protection law.

Sharing Your Information

aaajili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal information, and we will comply with such requirements where legally obligated to do so. If aaajili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with any third party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the aaajili platform is encrypted using industry-standard protocols, ensuring that your personal and financial information remains protected during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data we hold. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your aaajili account and to keep your login credentials confidential at all times.

Cookies and Tracking

aaajili uses cookies and similar tracking technologies to enhance your experience on the platform and to ensure that certain features function correctly. Cookies are small text files stored on your device that allow us to remember your preferences, keep you logged in during a session, and analyse how players interact with different parts of the platform. We use strictly necessary cookies that are essential for the platform to operate, as well as analytical cookies that help us understand usage patterns and improve our services for Filipino players. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use the aaajili platform, you consent to our use of cookies as described in this section.

Your Rights and Choices

As a player based in the Philippines, you have certain rights regarding the personal information we hold about you, in accordance with applicable data protection legislation. You have the right to request access to the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data subject to our legal and regulatory obligations. If you wish to exercise any of these rights, you can contact our support team at [email protected] and we will respond to your request within a reasonable timeframe. You also have the right to withdraw your consent to certain types of data processing at any time, though this will not affect the lawfulness of processing that took place before your withdrawal. If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any privacy concerns promptly and transparently.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal, regulatory, and operational obligations. Transaction records and identity verification documents may be retained for a longer period as required by Philippine financial regulations and anti-money laundering laws. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request deletion of your account, we will process your request and remove your personal data from our active systems, subject to any retention requirements imposed by law. We do not retain personal data for longer than is necessary, and we regularly review our data holdings to ensure compliance with this principle.

Changes to This Policy

aaajili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform, and we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the aaajili platform after any changes to this policy have been posted constitutes your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you should discontinue use of the platform and contact our support team to discuss your options. For any questions about this policy or our data practices, please reach out to us at [email protected].